Privacy Policy

1. Introduction

This Privacy Policy explains how EC Master Inc. ("we", "us", or "our") collects, uses, and protects personal information when you use EC Master.

2. Information We Collect

• Account information such as name, email, and organization.
• Usage data including viewed videos, downloaded materials, and credit consumption.
• Payment details processed securely by third-party providers (e.g., Stripe).
• Technical information such as IP address, device type, and browser logs.

3. How We Use Information

• To deliver and maintain the EC Master platform and its features.
• To manage user subscriptions, credits, and billing.
• To analyze usage and improve learning materials.
• To communicate account updates, new features, and service notices.

4. Data Sharing and Disclosure

• We do not sell personal information.
• We share limited data with trusted service providers (e.g., hosting, analytics, payment processors) strictly for operational purposes.
• We may disclose information when required by law or to protect our legal rights.

5. Data Retention

We retain user data as long as your account is active or as necessary to comply with legal obligations, resolve disputes, or enforce agreements.

6. Security

We employ industry-standard encryption, access controls, and monitoring to safeguard data. However, no online system is completely secure.

7. Your Rights

• You may request access, correction, or deletion of your personal data.
• You may opt out of marketing communications at any time.
• Requests can be made by emailing us at info@ziyutec.com.

8. International Transfers

Your information may be stored and processed in countries where we or our service providers operate. We take reasonable steps to ensure equivalent data protection standards.

9. Changes to this Policy

We may update this Privacy Policy periodically. Continued use of EC Master after updates constitutes acceptance of the revised policy.

10. Contact